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ISO Beingcert ISO/IEC 20000 Lead Implementer Exam Sample Questions (Q34-Q39):

NEW QUESTION # 34
Which of the following practices Indicates that Company A has Implemented clock synchronization?

• A. Information processing systems are coordinated according to an approved time source
• B. Suspected information security events are reported in a timely manner through an appropriate channel
• C. Logs that record activities and other relevant events are stored and analyzed

Answer: A

NEW QUESTION # 35
Scenario 2: Beauty is a cosmetics company that has recently switched to an e-commerce model, leaving the traditional retail. The top management has decided to build their own custom platform in-house and outsource the payment process to an external provider operating online payments systems that support online money transfers.
Due to this transformation of the business model, a number of security controls were implemented based on the identified threats and vulnerabilities associated to critical assets. To protect customers' information.
Beauty's employees had to sign a confidentiality agreement. In addition, the company reviewed all user access rights so that only authorized personnel can have access to sensitive files and drafted a new segregation of duties chart.
However, the transition was difficult for the IT team, who had to deal with a security incident not long after transitioning to the e commerce model. After investigating the incident, the team concluded that due to the out- of-date anti-malware software, an attacker gamed access to their files and exposed customers' information, including their names and home addresses.
The IT team decided to stop using the old anti-malware software and install a new one which would automatically remove malicious code in case of similar incidents. The new software was installed in every workstation within the company. After installing the new software, the team updated it with the latest malware definitions and enabled the automatic update feature to keep it up to date at all times. Additionally, they established an authentication process that requires a user identification and password when accessing sensitive information.
In addition, Beauty conducted a number of information security awareness sessions for the IT team and other employees that have access to confidential information in order to raise awareness on the importance of system and network security.
Which statement below suggests that Beauty has implemented a managerial control that helps avoid the occurrence of incidents? Refer to scenario 2.

• A. Beauty conducted a number of information security awareness sessions for the IT team and other employees that have access to confidential information
• B. Beauty's employees signed a confidentiality agreement
• C. Beauty updated the segregation of duties chart

Answer: A

Explanation:
Managerial controls are administrative actions that are designed to prevent or reduce the likelihood of security incidents by influencing human behavior. They include policies, procedures, guidelines, standards, training, and awareness programs. In scenario 2, Beauty has implemented a managerial control by conducting information security awareness sessions for the IT team and other employees that have access to confidential information. These sessions aim to educate the staff on the importance of system and network security, the potential threats and vulnerabilities, and the best practices to follow to avoid the occurrence of incidents. By raising the level of awareness andknowledge of the employees, Beauty can reduce the human errors and negligence that might compromise the security of the information assets.
References: ISO/IEC 27001:2022 Lead Implementer Course Content, Module 7: Implementation of an ISMS based on ISO/IEC 27001:20221; ISO/IEC 27001:2022 Information Security, Cybersecurity and Privacy Protection, Clause 7.2: Competence2; ISO/IEC 27002:2022 Code of practice for information security controls, Clause 7.2.2: Information security awareness, education and training3

NEW QUESTION # 36
Scenario 7: InfoSec is a multinational corporation headquartered in Boston, MA, which provides professional electronics, gaming, and entertainment services. After facing numerous information security incidents, InfoSec has decided to establish teams and implement measures to prevent potential incidents in the future Emma, Bob. and Anna were hired as the new members of InfoSec's information security team, which consists of a security architecture team, an incident response team (IRT) and a forensics team Emma's job is to create information security plans, policies, protocols, and training to prepare InfoSec to respond to incidents effectively Emma and Bob would be full-time employees of InfoSec, whereas Anna was contracted as an external consultant.
Bob, a network expert, will deploy a screened subnet network architecture This architecture will isolate the demilitarized zone (OMZ) to which hosted public services are attached and InfoSec's publicly accessible resources from their private network Thus, InfoSec will be able to block potential attackers from causing unwanted events inside the company's network. Bob is also responsible for ensuring that a thorough evaluation of the nature of an unexpected event is conducted, including the details on how the event happened and what or whom it might affect.
Anna will create records of the data, reviews, analysis, and reports in order to keep evidence for the purpose of disciplinary and legal action, and use them to prevent future incidents. To do the work accordingly, she should be aware of the company's information security incident management policy beforehand Among others, this policy specifies the type of records to be created, the place where they should be kept, and the format and content that specific record types should have.
Based on scenario 7. InfoSec contracted Anna as an external consultant. Based on her tasks, is this action compliant with ISO/IEC 27001°

• A. No, the skills of incident response or forensic analysis shall be developed internally
• B. Yes, forensic investigation may be conducted internally or by using external consultants
• C. Yes, organizations must use external consultants for forensic investigation, as required by the standard

Answer: B

Explanation:
According to ISO/IEC 27001:2022, clause 8.2.3, the organization shall establish and maintain an incident response process that includes the following activities:
* a) planning and preparing for incident response, including defining roles and responsibilities, establishing communication channels, and providing training and awareness;
* b) detecting and reporting information security events and weaknesses;
* c) assessing and deciding on information security incidents;
* d) responding to information security incidents according to predefined procedures;
* e) learning from information security incidents, including identifying root causes, taking corrective actions, and improving the incident response process;
* f) collecting evidence, where applicable.
The standard does not specify whether the incident response process should be performed internally or externally, as long as the organization ensures that the process is effective and meets the information security objectives. Therefore, the organization may decide to use external consultants for forensic investigation, as long as they comply with the organization's policies and procedures, and protect the confidentiality, integrity, and availability of the information involved.
References: ISO/IEC 27001:2022, clause 8.2.3; PECB ISO/IEC 27001 Lead Implementer Study Guide, section 8.2.3.

NEW QUESTION # 37
Which of the following is the information security committee responsible for?

• A. Treat the nonconformities
• B. Ensure smooth running of the ISMS
• C. Set annual objectives and the ISMS strategy

Answer: C

NEW QUESTION # 38
Scenario 1: HealthGenic is a pediatric clinic that monitors the health and growth of individuals from infancy to early adulthood using a web-based medical software. The software is also used to schedule appointments, create customized medical reports, store patients' data and medical history, and communicate with all the
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